ID | 2294 | Type | Full-Time |
The Application Support Engineer is a role that is responsible for technical, functional, and strategic implementation. Works with the Community America business areas to develop and implement repeatable, documented processes. Application Support Engineers respond to incidents and develop solutions to prevent repeat occurrences. They identify problems and opportunities for process and technology improvements. They develop solutions and implement enhancements to ensure that the applications used within the company are working at optimal efficiency. This position will implement and support 3rd party applications and products as well as internally developed applications and integrations. Responsible for general systems administration and support of the Core banking application, systems, and transaction environments. Assist with operations including month and year end processes as well as batch file delivery and ACH transfer. Strict Change and Configuration Management in this environment will be required. The Application Support Engineer should be able to influence peer groups and business units to ensure they are following the proper support processes and procedures.
Education and Experience Requirements:
Required Knowledge, Skills and Abilities:
Preferred Knowledge, Skills and Abilities: